Pradeep Kumar Saraswathi

Global Expert in Building Advanced Digital Platforms and AI Integration

Follow @pradeepin2
pradeepin2@gmail.com
https://spradeep.com

Skills

User Interface Architect and Thought Leader in Advanced Digital Platforms and AI Integration

Javascript , Typescript, Web components, LWC, HTML , CSS, AI/ML, UI Frameworks, Generative AI

CMS, Builders, Reporting & Analytics

VS Code, Intellij

Hi, I am Pradeep Kumar Saraswathi

A globally renowned expert in Building Advanced Digital Platforms and Artificial Integration into Digital platforms with over 18 years of experience across B2B (Business-to-Business), B2C (Business-to-Consumer) and SaaS (Software as a Service) Industries and Technology.

I have in-depth knowledge in architecting, developing, and implementing web-based user interfaces and advanced digital platforms, including Digital Experience Platforms, Content Management Platforms, and Analytics Platforms. my expertise drives digital transformation by revolutionizing how businesses interact with customers, ultimately creating significant competitive advantages in todays digital landscape.

Currently, I serve as Principal Member of Technical Staff (PMTS) in Software Engineering at Salesforce. In this principal role, I am responsible for development of advanced digital platforms, specifically the Digital Experience Platform at Salesforce, enabling businesses to build digital experiences with clicks, not code. My work impacts millions of users monthly and supports billions of registered users, driving over a billion page views each month, showcasing my pivotal role in shaping the future of digital interactions at scale.

Before joining Salesforce, I was an User Interface Architect at Gainsight, where I was responsible for the UI Architecture of Gainsight's Digital Analytics and Data Processing platforms, where my contributions were instrumental in shaping Gainsight’s platform, significantly improving functionality and impact on customer engagement and satisfaction. I have been an integral and played crucial role as part of a successful start-up to unicorn (valued at over $1 billion), from inception to acquisition. Alongside my corporate commitments, I am passionate about sharing my knowledge and experience in Digital experiences technology and AI Integration.

I hold a patent for my innovation at work in Creating a Platform-agnostic WYSIWYG (what you see is what you get) Canvas. Which is an innovative methodology to enable customers to create their Digital experiences like Email, Website, Apps using Digital experience platform with clicks. I am member of W3C representing Salesforce in driving web standards. I have applied for patent for my novel methodoloy on Integration of AI into Digital experience platform, which enables customers to create Digital experiences like Email, SMS, Forms using Artificial Intelligence in Digital experience platform.

Innovations & Contributions


Patent Filed for my work in Builder Platform

Patent Filed for Creating a WYSIWYG Canvas in Builder to build UI / Experiences

Almost all WYSIWYG Builders (site builders, email builders, content builders) are tied to a specific front-end component library or technology. Consumers of the builder need to adapt to the technology of choice if they want to be able to leverage the builder’s preview and design-mode functionalities, like selection, drag-and-drop, clone, and delete. The innovation led to a new dimension of expanding the capabilities


Member of w3c, w3.org in Web components

Member of Web Components Community Group in https://www.w3.org/

Member of Web Components Community Group in https://www.w3.org/ in collaborating Web components standards.

https://www.w3.org/groups/cg/webcomponents/


Patent Filed internally for my work in Content Management system and Document collaboration software integration

Patent Filed internally for Content Management system and Document collaboration software integration

Innovative approach to integrate Content Management system and Document collaboration software integration


Authored Article Published in Salesforce developer blogs

Authored Article on Content Curation in Salesforce CMS

You can curate and customize the content you create in Salesforce CMS for specific channels. At Capricorn Coffee, the content management team wants to curate the content that they’ve created. This will help them to organize their content and present it to their audiences more effectively.

https://developer.salesforce.com/blogs/2019/11/content-curation-in-salesforce-cms


Article Published in Salesforce developer blogs

Article Published on Content Delivery API to Extend or Integrate Content

You can curate and customize the content you create in Salesforce CMS for specific channels. At Capricorn Coffee, the content management team wants to curate the content that they’ve created. This will help them to organize their content and present it to their audiences more effectively.

https://developer.salesforce.com/blogs/2019/11/content-delivery-api-to-extend-or-integrate-content


Work Experience


PMTS (UI) Software Engineering

Salesforce

Working on Building Builder platform, CMS Platform and Digital experience platform that enables creation of Builders like Site Builders, Form Builders which allow delivering customer digital experiences.

https://salesforce.com

Software Engineering Architect (UI)

Gainsight

Worked on Building Customer success platform, Analytics platform that enables customer success teams to retain customers and reduce churn.

https://www.gainsight.com/

Senior Software Engineer

IVY comptech (Bwin.party)

Worked on Building Gaming platform, to enable HTML5 games that can by used by multi players.

https://ivy.global

Principle Software Engineer

Pramati

Worked on Building Configuration Pricing and Quoting (CPQ) platform (Big Machines) which got acquired by Oracle Corp.

https://pramati.com/

Member Technical Staff

Zoho Corp

Worked on Building a web based content storage and collaboration platform designed for teams to store, share, manage and work together on files of any size. The product is called Zoho Work Drive, which helps customers store, share, manage and work together on files of any size. Developed and Implemented components like File uploader that can support files of any size with intuitive user experience in a faster, scalable and secure approach. I was the first developer in building this platform which has grown into multiple teams now.
- I was initial developer in building web based content storage and collaboration platforms (Zoho Workdrive) at Zoho.
- Implemented a mechanism for upload files on the web with a progress indicator while uploading the file, which had a significant impact on improving customer experience for customers using zoho drive.
- Developed a mechanism to detect uploaded files that have recursive folders to prevent hacking the platform.
- Developed a Folder hierarchy user interface that helps customers to organize the files uploaded and collaborate effectively using web based content storage and collaboration platforms.
- Internally at Zoho, I have participated in making sure Zoho work drive follows Open Worldwide Application Security Project guidelines of security.

https://www.zoho.com/

Education


Diploma in AI/ML

IIIT Hyderabad

Diploma in AI/ML

https://www.iiit.ac.in/

Electronics & Instrumentation engineering

R.M.K. Engineering college

Bachelor of Engineering

https://www.rmkec.ac.in/2023/