Pradeep Kumar Saraswathi
Global Expert in Building Advanced Digital Platforms and AI Integration
Follow @pradeepin2United States of America
pradeepin2@gmail.com
https://spradeep.com
PATENTS
SFDC/P/104310/US/UTL/1 - TECHNOLOGY AGNOSTIC CANVAS TO GENERATE INTERFACES
Patent Number: US2024256234A1
Role: First Named Inventor in January 2023
SFDC/I/105572/US - LEVERAGING JSON SCHEMA FOR ENHANCED CONTENT GENERATION WITH LLM INTEGRATION
Status: Provisional Patent applied
Description: A LOW CODE EDITOR THAT USES AI MODEL(S) (US63695349)
Role: Second Named Inventor in September 2024
Hi, I am Pradeep Kumar Saraswathi
A globally renowned expert in Building Advanced Digital Platforms and Artificial Integration into Digital platforms with over 18 years of experience across B2B (Business-to-Business), B2C (Business-to-Consumer) and SaaS (Software as a Service) Industries and Technology.
Currently, I hold position as the Principal Member of Technical Staff (PMTS) in Software Engineering at Salesforce. In my principal role, I am responsible for development of advanced digital platforms, specifically the Digital Experience Platform at Salesforce, enabling businesses to build digital experiences with clicks, not code. my work impacts millions of users monthly and supports billions of registered users, driving over a billion page views each month, showcasing my pivotal role in shaping the future of digital interactions at scale.
Before joining Salesforce, I was an User Interface Architect at Gainsight, where I was responsible for the UI Software Architecture of Gainsight's Digital Analytics and Data Processing platforms, where my contributions were instrumental in shaping Gainsight’s platforms, significantly improving their functionality and impact on customer engagement and satisfaction. I have been integral and played crucial role as part of a successful start-up to unicorn (valued at over $1 billion), from inception to acquisition.
Alongside my corporate commitments, I am passionate about sharing my knowledge and experience in Digital experiences technology and AI Integration. I hold a patent for my innovation at work in "Creating a Platform-agnostic WYSIWYG (what you see is what you get) Canvas". Which is an innovative methodology to enable customers to create their Digital experiences like Email, Website, Apps using Digital experience platform with clicks. I am a member of W3C representing Salesforce in driving web standards. I have applied for patent "JSON SCHEMA FOR ENHANCED CONTENT GENERATION WITH LLM INTEGRATION" for Integration of AI into Digital experience platform, which enables customers to create Digital experiences like Email, SMS, Forms using Artificial Intelligence in Digital experience platform.
Work Experience
PMTS (UI) Software Engineering
Salesforce
Working on Building Builder platform, CMS Platform and Digital experience platform that enables creation of Builders like Site Builders, Form Builders which allow delivering customer digital experiences.
Software Engineering Architect (UI)
Gainsight
Worked on Building Customer success platform, Analytics platform that enables customer success teams to retain customers and reduce churn.
Senior Software Engineer
IVY comptech (Bwin.party)
Worked on Building Gaming platform, to enable HTML5 games that can by used by multi players.
Principle Software Engineer
Pramati
Worked on Building Configuration Pricing and Quoting (CPQ) platform (Big Machines) which got acquired by Oracle Corp.
Member Technical Staff
Zoho Corp
Worked on Building a web based content storage and collaboration platform designed for teams to store, share, manage and work together on files of any size. The product is called Zoho Work Drive, which helps customers store, share, manage and work together on files of any size. Developed and Implemented components like File uploader that can support files of any size with intuitive user experience in a faster, scalable and secure approach. I was the first developer in building this platform which has grown into multiple teams now.
- I was initial developer in building web based content storage and collaboration platforms (Zoho Workdrive) at Zoho.
- Implemented a mechanism for upload files on the web with a progress indicator while uploading the file, which had a significant impact on improving customer experience for customers using zoho drive.
- Developed a mechanism to detect uploaded files that have recursive folders to prevent hacking the platform.
- Developed a Folder hierarchy user interface that helps customers to organize the files uploaded and collaborate effectively using web based content storage and collaboration platforms.
- Internally at Zoho, I have participated in making sure Zoho work drive follows Open Worldwide Application Security Project guidelines of security.
Education
Electronics & Instrumentation engineering
R.M.K. Engineering college
Bachelor of Engineering
Publications
Content Curation in Salesforce CMS
Content Curation in Salesforce CMS
Content Curation in Salesforce CMS
https://developer.salesforce.com/blogs/2019/11/content-curation-in-salesforce-cms
Content Delivery API to Extend or Integrate Content
Content Delivery API to Extend or Integrate Content
Content Delivery API to Extend or Integrate Content in Salesforce CMS
https://developer.salesforce.com/blogs/2019/11/content-delivery-api-to-extend-or-integrate-content
Programmatic Integration between Salesforce CMS & Email Builder
Programmatic Integration between Salesforce CMS & Email Builder
Programmatic Integration between Salesforce CMS & Email Builder in Salesforce CMS